GAZIANTEP PRIVATE HEALTH HOSPITAL INC.
(SANKO UNIVERSITY HOSPITAL)
INFORMATIVE TEXT REGARDING THE PROTECTION AND PROCESSING OF PERSONAL DATA

Information on Processing/Protection of Personal Data

Gaziantep Private Health Hospital Inc. (SANKO University Sani Konukoğlu Application and Research Hospital) values the security, confidentiality, and protection of all your personal data. With this awareness, we take great care to process and safeguard all personal data belonging to you in the best possible way and with utmost care. In line with this responsibility and as a legal Data Controller within the framework of Turkish Criminal Code, Personal Data Protection Law numbered 6698, Regulation on the Processing and Protection of Personal Health Data, and other relevant legislation, we process your personal data as stated below.

Purposes of Collecting Personal Data

In order to provide higher quality services to patients and their relatives, we obtain your personal data verbally, in writing, visually, or electronically through Call Centers, the internet, mobile applications, physical locations, and similar channels, depending on the nature of the service provided. Within this context, personal data necessary for the execution of all medical diagnosis, examination, treatment, and care services, and personal health data obtained for this purpose, are primarily listed below;

• Your name, surname,
• Your TC ID number,
• If you are not a Turkish citizen, your passport number or temporary TC ID number, your place and date of birth, your marital status, your gender information, and your TC Identification Card or Driver's License photocopy that you present,
• Your address, phone number, email address, and other contact information,
• Your bank account number, IBAN number, and other financial data,
• Your voice call recordings when you contact our Call Center,
• Your history, responses, and comments shared for evaluating our services,
• Your laboratory and imaging results, test results, examination data, prescription information, and other health and sexual life-related data obtained during the execution of medical diagnosis, treatment, and care services,
• Your closed-circuit camera system image and sound recordings during your visit to our hospital,
• Social Security Institution data for the planning and financing of health services,
• Your Private Health Insurance and Supplementary Health Insurance data,
• Your vehicle license plate if you benefit from our hospital parking and valet service,
• Your browsing information obtained during the use of our website and mobile application, your IP address, browser information, and medical documents, surveys, form information, and location data transmitted by your consent,
• Your job application forms,

Purposes of Processing Personal Data

Your personal data and special categories of personal data mentioned above are processed for the following purposes:

• Execution of medical diagnosis, treatment, and care services,
• Protection of public health, preventive medicine,
• Fulfillment of legal and regulatory requirements,
• Sharing requested information within the scope of eligibility inquiry with the Social Security Institution, private insurance companies, and other institutions,
• Financing of your healthcare services, coverage of your examination, diagnosis, and treatment expenses by Hospital Services, Financial Affairs, and Marketing departments,
• Informing you about your appointment through Call Centers and Digital Channels,
• Confirmation of your identity by the Hospital Services, Healthcare Professionals, and Call Center departments,
• Planning and managing internal operations by the Hospital Management,
• Analysis for the improvement of healthcare services by Quality, Patient Experience, and Information Systems departments,
• Execution of training, education, and internship activities by affiliated educational institutions (Sanko University, etc.) within the framework of our hospital's collaboration,
• Providing training to our employees by Human Resources and Quality departments,
• Monitoring and preventing misuse and unauthorized transactions by Audit and Information Systems departments,
• Risk management and quality improvement activities by Quality, Patient Experience, and Information Systems departments,
• Billing for our services by Hospital Services, Financial Affairs, and Marketing departments,
• Confirmation of your relationship with institutions with which our hospital has agreements by Hospital Services, Financial Affairs, and Marketing departments,
• Responding to any questions and complaints regarding our healthcare services by Patient Experience, Patient Rights, and Call Center departments,
• Implementation of all necessary technical and administrative measures for data security of our hospital systems and applications by Information Systems departments,
• Participation in campaigns and provision of campaign information by Corporate Marketing, Media and Communication, and Call Center departments, designing and communicating special content, tangible and intangible benefits on web and mobile channels,
• Measurement, improvement, and research of patient satisfaction by Patient Rights and Patient Experience departments,

Your Personal and Special Category Data mentioned above will be meticulously kept in compliance with the legislation in physical and electronic archives within the body of Özel Sani Konukoğlu Hospital and external service providers.

Transfer of Personal Data

Your personal data may be transferred to; the Ministry of Health, its affiliated units, field organizations, and family health centers, private insurance companies (health, retirement, life insurance, etc.), Supplementary Health Insurance Companies, Turkish Pharmacists Association, Social Security Institution, Law enforcement agencies (General Directorate of Security, etc.), General Directorate of Population, Judicial authorities, Laboratories, medical centers, ambulances, medical device and healthcare institutions we cooperate with for medical diagnosis and treatment domestically or internationally, the institution to which the patient is referred or applied by the patient, legal representatives you have authorized, your doctors and advisors including tax consultants and auditors, Regulatory, supervisory bodies, and official authorities, systems within or outside the country, and/or educational institutions and other companies within SANKO HOLDING A.Ş, our hospital collaborates with, your employer, our suppliers, support service providers, archive service providers, and business partners (you can obtain more detailed information by applying to our hospital in writing).

Method and Legal Grounds of Personal Data Collection

Your personal data is collected and processed in any verbal, written, visual, or electronic environment within the legal framework for the purpose of carrying out all kinds of work related to the Özel Sani Konukoğlu Hospital's activity subject, and to fulfill the contractual and legal obligations of our hospital in a complete and proper manner. The legal grounds for the collection of this personal data are;

• Personal Data Protection Law numbered 6698,

(Article 6, Paragraph 3 of the Law: "Personal data regarding health and sexual life may only be processed without the explicit consent of the data subject if it is necessary for the protection of public health, preventive medicine, medical diagnosis, treatment and care services, planning and management of health services and their financing, provided that the persons under the obligation of confidentiality or authorized institutions and organizations process them."

• Basic Health Services Law numbered 3359,
• Decree Law numbered 663 on the Organization and Duties of the Ministry of Health and Affiliated Institutions,
• Private Hospitals Law,
• Social Security Law,
• Health Practice Directive,
• Regulation on Private Hospitals,
• Regulation on the Processing and Protection of Personal Health Data,
• Health service purchase contracts related to reimbursement,
• Regulations of the Ministry of Health and other public institutions regarding health,

Your Rights Regarding the Protection of Personal Data

In accordance with Article 11 of Law No. 6698 on the Protection of Personal Data, as the data subject, you can apply to our hospital and benefit from the following rights regarding your personal data:

• Learning whether personal data is processed,
• Requesting information if personal data is processed,
• Access to personal health data and requesting these data,
• Learning the purpose of processing personal data and whether they are used appropriately for their purpose,
• Knowing the third parties to whom personal data are transferred domestically or abroad,
• Requesting correction if personal data are incomplete or incorrect,
• Requesting deletion or destruction of personal data,
• Requesting notification of correction, deletion, or destruction of personal data to third parties to whom personal data are transferred in case of correction of incomplete or incorrect processing of data,
• Objecting to the emergence of a result against the person by analyzing the processed data exclusively through automated systems,
• Demanding compensation if personal data are processed unlawfully and damages occur.

Personal Data Security and Information Request Right      

Your personal data is meticulously protected with technical and administrative possibilities and appropriate security measures are taken against possible risks, considering technological capabilities. Your information requests are met in an appropriate manner.

You can make requests within the scope of Law No. 6698 KVKK by filling out the "PERSONAL DATA ACCESS INFORMATION REQUEST FORM" on our website at "www.sankohastanesi.com.tr" and;

• Delivering it in person to the address DEĞiRMiÇEM MAH. 16049 SK. NO: 2 /A ŞEHiTKAMİL / GAZiANTEP,
• Sending it via notary,

CLICK HERE FOR THE INFORMATION REQUEST FORM